FREQUENTLY ASKED QUESTIONS

TOP FREQUENTLY ASKED QUESTIONS

How do I know what size to buy? Do you have a size chart?
Yes, we have a size chart here.
When can I expect my order to be shipped?
Items in stock ship the same or next day. If your item is out of stock, we’ll let you know right away. Then, you can either choose another item or give us your approval on the additional wait time.
Can I exchange an item that isn’t working for me?

Certainly! Here’s our policy on that:

  • You have 30 days from the day you receive the order to exchange an item.
  • Only non-customized stock items are eligible. If your item was customized with a patch, applique, embroidery, glitter or vinyl, the sale is final.
  • Exchanges must be approved before you ship the item back. Email us at madewithloveandkisses@gmail.com or call us at 516-694-3321, so we can approve the exchange and make sure the item you want in exchange is in stock.
  • Once we approve, mail the garments you would like to exchange to us at: Made With Love and Kisses Co. 79 Sheer Plaza Plainview, NY 11803
  • When we receive it, we’ll ship out your replacement item(s) immediately, free of charge!
What is your return policy?

If something isn’t working for you, we want to help. Here’s our policy:

  • You have 30 days from the day you receive the order to exchange an item.
  • Only non-customized stock items are eligible. If your item was customized with a patch, applique, embroidery, glitter or vinyl, the sale is final.
  • Items in Sale category are not eligible for return. Final Sale.
  • All returns must be approved prior to you shipping the item back to us.
  • For approval, email us at or call us at 516-694-3321.
  • Once we approve, mail the garments you would like to return to us at: Made With Love and Kisses Co. 79 Sheer Plaza Plainview, NY 11803
I live outside the U.S. Can you ship my package internationally?

Yes. Just email us the details (madewithloveandkisses@gmail.com) and we’ll let you know the applicable charges.

Is there a phone number I can call if I have any additional questions?

Absolutely, you can call us anytime at 516-694-3321. We look forward to hearing from you!

What is your mailing address?

Made With Love and Kisses Co. 79 Sheer Plaza Plainview, NY 11803

Can I specify where I want any single applique?

Yes! Please be specific, otherwise we will put the applique as seen on our website.

Can I design my own applique for an event, affair or party?

Absolutely! You can supply us with the artwork or we can come up with ideas for you. Minimum order: 25 pcs.

What is the best way to wash your garments and accessories?

We recommend turning garments inside out on a warm cycle. Machine drying is not a problem, our garments are durable, and will not shrink or pill.